TRAINING
Do you have your own staff that maintains your telecommunications system? How well versed is your staff in determining, troubleshooting and correcting problems? If your staff is trained on the basics of troubleshooting as well as how to program the system, unnecessary service calls can be avoided.   Do you require administration or end-user training?  trepX can provide that training.

ADMINISTRATIVE TRAINING
Basic system and application administration training will allow you to perform simple moves and changes. This will help your business to reduce its costs when changes need to be completed. Administration training also includes instruction on backing up the databases of your business communication system and it associated applications. More frequent backups ensure that your business continuance and disaster recovery programs are as reliable as possible.

END USER TRAINING

Quite often the only time end user training is provided occurs at the time a new system is installed. Over
time, new employees are hired and new features are added to your system and its applications.
Sometimes users are not aware of features that are available that can make their jobs easier. trepX can
provide end user training and/or create a computer based training module to allow your users to stay up
to date on the features of your system and its applications.